- New integration level unlocked with Salesforce.
YesElf now has increased the level of integration with the world’s most trusted customer relationship management (CRM) platform, Salesforce. This change enables all YesElf customers to use Salesforce to track its users’ progress even if the users change locations, devices, or browsers. This new level of integration also enables YesElf to provide personalized and non-repetitive guides, which further reduces user frustration and churn. It is a win-win situation for all.
Read about: YesElf Salesforce Integration
- Recommendation engine improvements.
In version 2.30.0, we introduced a new section in the Context Help (CH), which displays the recommended guides chosen by the YesElf Artificial Intelligence based on the data of user’s interactions with the application. We have improved that recommendation engine, which is now more accurate to offer most relative guides your users need.
- YesElf had fixed some previously reported bugs and successfully applied them to the current version. No action is required.