Use cases

How YesElf helps the companies

Find out how companies use YesElf to save costs and boost their employees’ efficiency.

Training

 

Problem: Prior to becoming efficient workers, employees have to finish comprehensive training.

Solution: YesElf on-boarding platform helps you create easy-to-follow instructions that appear in the software in the right time and guide your staff throughout the user interface. Thanks to the instructions, your staff learns how to efficiently work with the software in almost no time.

Business impact: Reduce training time and costs by 30%

Productivity

 

Problem: Newcomers are not so productive and are not self-reliant even after the adaptation period. This could mean that their training has not been adequate.

Solution: Replace face-to-face trainings with more effective way of employee training. The employees will master how to work with your corporate software much sooner for they find relevant help right when they need it.

Business impact: Your staff will be not only more productive, but also more autonomous, and more interactive.

Application insights

 

Problem: The software your new hires have to work with is too complex and difficult to use.

Solution: YesElf helps to Identify the blockers and the crosswords of the application where users are making the most mistakes. At this point, the proper onboarding is necessary or needless. Furthermore, it can easily find out if the employee, who is seeking external help, has already used the guide before or not.

Business impact: This helps companies to transform and help employees to understand the software they didn’t know before so they produce fewer errors

Support

 

Problem: If an employee gets blocked with application issue and he/she don’t know how to fix that, they experience problem and need to call a support

Solution: A walk-trough created by YesElf provides the worker with a tip and relevant information which help him or her to solve the problem in a self-service way. The Help is task-specific and relates to the current state of the app.

Business impact: Reduce support costs by 90%

Business agility

 

Problem: Application evolves during the time and they bring new value and changes in the user interface. But those changes should be explained to the employees in order to adopt them

Solution: YesElf helps to adopt changes faster. Effective maintenance of the software application requires the fast deployment of user interface and YesElf improves the deployment time of the new version of the software with fewer problems.

Business impact: Faster adaptation to the new software changes.