Privacy and Cookies Policy
- We process your data with due care, in accordance with all applicable laws and regulations, including the regulation (EU) 2016/679 of the European Parliament and of the Council, the General Data Protection Regulation (the “GDPR”).
- We do not knowingly collect or ask for information from people under the age of 18. If you are such a person, please do not use our Website or send us your information. We delete information that we learn is collected from a person under the age of 18 without verified parental consent.
- Who processes your personal data?
- Your personal data are being processed by our company YesElf s.r.o., with its registered seat at Bratislavská 614, 911 05 Trenčín, Slovak Republic, BIN: 52 261 263 (the „Controller“, “we”, “us” or “our”).
- To learn more about personal data management or if you have any other questions, you’re welcome to contact us at firstname.lastname@example.org.
- What personal data are processed?
We may collect the following types of information about you:
- Personal Data
We may collect and process your name and surname, email address, company you work with, phone number and other data provided by you voluntarily when you use our Website or use our services.
- Technical Information
We and/or our authorised external service providers (e.g., Google, LLC – Google reCAPTCHA, Facebook) may automatically collect technical data when you visit or interact with our Website. Technical data may include, in particular, the URL of the Website you visited before using our service, the time and date of user visits, surfing habits, IP address, the browser name, the type of computer or device accessing our service, time spent on the Website and other similar technical information. In a limited number of cases it is possible to use technical data and identify you by them as an individual, thus making them personal data according to applicable legal regulations, however, we never use technical data to identify you as an individual.
- What are cookies?
- To make this Website work properly, we sometimes place small data files called cookies and similar technologies on your device.
- A cookie is a small text file that the Website saves on your device when you visit it. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Permanent cookies last until you or your browser delete them or until they expire.
We use third parties’ permanent cookies, specifically Google reCAPTCHA, which helps us to detect abusive traffic on our website without any user friction, and Google Analytics, which allow to, for instance, recognise and count the number of users and to see how users move around when they’re using our Website. These anonymous data help us to improve the way our Website works. Similarly We use Facebook, Google Ads and ActiveCampaign to prepare personalized campaigns. We also use MS Clarity and LeadFeeder to see how users are working with the web.
- How to control cookies?
- What are the purposes and legal basis for processing your personal data?
- We process your personal data in order to:
- inform you about our services promoted through our Website
- communication with respect to services offered on our Website,
- preparation of an service offer for you based on the data you provide,
- entering into a contractual and pre-contractual relationship with you with respect to our services,
- keeping records of our (potential) customers,
- informing you about industry reports, product updates and release notes,
- informing you of the changes in the Privacy and Cookies Policy.
- We process the name and surname, email address, company you work with, phone number and other data provided by you voluntarily when you use our Website for this purpose.
Legal basis for such processing: pre-contractual commitment in accordance with Article 6 (1) (b) of GDPR.
- carry out the agreement existing between us subject of which is the use of our service
This purpose includes mainly the following processing activities:
- managing user access to the service platform;
- managing client relationship (contracts, invoicing, assistance, management of unpaid invoices, etc.);
- informing about updates and new features of our service;
- informing of the changes in this Privacy and Cookies Policy;
- responding in relation to any queries you may have with respect to our services;
- resolving potential agreement-related troubleshoot problems and disputes.
We process the name and surname, email address, company you work with, phone number, payment information and other data provided by you voluntarily when you use our service for this purpose.
Legal basis for such processing: the performance of a contract in accordance with Article 6 (1) (b) of GDPR.
- Who are recipients of your personal data?
- We only share your personal data within the organisation of the Controller and the group of companies into which the Controller belongs.
- We do not share your personal data with any recipients outside of the Controller and the group of companies into which the Controller belongs unless one of the following circumstances applies:
- it is necessary for the compliance with our obligations towards you
To the extent that our external service providers (sub-processors) need access to your personal data to help us perform our services for you, we have taken the appropriate contractual and organisational measures to ensure that your personal data are processed in accordance with all applicable laws and regulations.
- Below is a non-exclusive list of our sub-processors:
- Google LLC (Google Analytics & Adwords, Google reCAPTCHA),
- Facebook Ireland Ltd. (Facebook Pixel),
- Twilio Inc. (SendGrid),
- LinkedIn Ireland Unlimited Company (LinkedIn Pixel),
- Twitter Inc. (Twitter),
- ActiveCampaign, LLC. (ActiveCampaign, AC pixel),
- Liidio Oy (Leadfeeder),
- Microsoft Corporation (Clarity).
The list of external service providers we use may change from time to time as we change or remove some of the providers listed above and/or put in place other providers to assist us in providing the services.
- It is necessary for legal reasons
We may share your personal data with recipients outside the Controller if we have a good-faith belief that access to and use of your personal data is reasonably necessary to: (i) meet any applicable law, regulation, and/or court order; (ii) detect, prevent, or otherwise address fraud, security or technical issues; and/or (iii) protect the interests, properties or safety of the Controller, our users or the public as far as in accordance with the law. When possible, we will inform you about such processing.
- Do we transfer your data to countries outside the EU/EEA?
- The Controller may transfer your personal data to countries outside the European Union and the European Economic Area where we engage with external service providers. In such a case, we transfer your personal data only to a country that is considered to have an adequate level of protection in accordance with the EU Commission’s decision or there are appropriate safeguards in place to protect your personal data, such as standard contract clauses or binding internal company rules. Regardless of the country in which your personal data is processed, we take reasonable technical, legal and organisational measures to ensure that the level of protection is the same as in the European Union and the European Economic Area. If you wish to know more about international transfers of your personal data and the appropriate safeguards that we have in place to govern the transfer of your personal data, you may contact us at email@example.com.
- If we are involved in a merger, acquisition or other reorganisation, your information may be transferred as part of that deal. We will notify you (for example, via a message to the email address associated with your account) of any such deal and outline your choices in that event.
- What is the storage period?
- The Controller stores your personal data only if it is legally permitted and necessary for the purposes for which the data were collected, however, no longer than 3 years after you provide us with your personal data.
- What are your rights?
- Right of access – We offer you access to your personal data we process. This means you can contact us and request from us a confirmation whether or not your personal data are being processed and if so, you have the right to request access to your data, which we will provide to you in the form of a so-called “registry” (stating, in particular, purposes, categories of personal data, categories of recipients of personal data, storage periods or criteria for determining storage periods).
- Right to rectification – You have the right to have inaccurate personal data we have stored about you rectified.
- Right to erasure – You may also ask us to erase your personal data from our systems. We will comply with such requests unless we have a legitimate ground to not delete your personal data.
- Right to restriction of processing – You may request us to restrict certain processing of your personal data. If you restrict certain processing of your personal data, this may lead to fewer possibilities to use our Services and website.
- Right to data portability – You have the right to receive your personal data from us in a structured, commonly used and machine-readable format in order to transmit the personal data to another controller.
- How to use your rights – You may exercise your rights above, free of charge, in writing by sending a letter or email at firstname.lastname@example.org. We may require confirmation of your identity depending on your request.
- May you complain?
- In case you consider our processing activities of your personal data to be inconsistent with the applicable data protection laws, you may lodge a complaint with the local supervisory authority for data protection.
- Are data secured?
- We take all reasonable, appropriate security measures to protect the Controller and our customers from unauthorised access to or unauthorised alteration, disclosure or destruction of personal data we hold. Measures include, where appropriate, encryption, firewalls, secure facilities and access rights systems. Should, despite the security measures, a security breach occur that is likely to have negative effects to your privacy, we will inform you about the breach as soon as reasonably possible. If you have any questions, feel free to contact us at email@example.com.