Enterprise Systems Adoption
What is Salesforce®?
Salesforce is an American cloud-based customer relationship management (CRM) platform. It provides CRM management service as well as other customer-focused applications to help them streamline their sales and marketing operations with marketing automation, analytics, and application development with a purpose to gain, retain, and satisfy their customers through effective usage of cloud-based customizable software offerings.
Benefits of utilizing YesElf Digital Adoption Platform for Salesforce®
Measuring and managing user adoption and engagement. YesElf’s walkthroughs help you to maximize and measure user adoption to ensure that your new tool or process is fully embraced by all internal users (e.g., employees) or external visitors (e.g., customers or prospects)
Empower Your Sales Team to Understand the Customers. With powerful Business Application Insights powered by AI and ML, YesElf helps you to understand your customer’s needs. YesElf also makes it clear what steps had taken so far and where are the application bottlenecks are so that you can develop solutions that deliver real value hence not only increases the customer experience and satisfaction but also your sales.