Our 6 tips for attracting millennials with quality onboarding

3.12.2020, 5 minutes read

Nowadays, people in their twenties and thirties expect flexibility, career growth, and feedback from their jobs. It is essential to adjust accordingly already during onboarding.

The millennials form 50% of the global workforce. The generation born between 1981 and 1996 is a very valuable asset to the labor market not only because it amounts to half of the entire workforce. The contribution of this generation is that they work to pay for the pensions of soon-to-be-retired workers.

What's interesting about millennials is that, as far as work is concerned, they are very specific. They expect a totally different leadership from their superiors as the leaders were used to.

People in their twenties and thirties disfavor strict corporate structure, put their own needs first, like flexibility, and hate stereotypes at work.

Millennials are also very ambitious and expect continuous career growth. In case their expectations are not being met, they start to think about quitting immediately. Don’t worry, this does not necessarily mean the millennials are unreliable. They just need the right motivation, such as a fine onboarding.

Prepare everything in advance

As soon as millennials enter the office for the first time, they want to have everything ready. Don’t even try to tell them that their desk or laptop is not ready or that the software has not been installed yet. Everything must run like clockwork from day one.

Young workers don’t like the feeling of not being useful. Waiting for something will certainly not help. They need everything running from the very beginning.

We recommend using onboarding software to teach them how to work with corporate apps. The software uses bubbles, pop-ups, and videos to effectively help the employee learn how to use it.

Don’t wait for the onboarding

When we say “don't wait” we mean “start even before the employee’s first day”. Send them an email outlining the crucial information in advance. Make sure they know who will be their tutor during the onboarding, who will their colleagues be, and also when their work day starts.

Such email can also include credentials for software and apps they will use.

Even if it might not seem so from the beginning, early onboarding demonstrates that you care about the new hires and also makes their first weeks easier. With the information received in advance, they will know their way around.

Choose the ideal time

Do you start working at 8:30 am? Make an exception and kick off the onboarding at 10:00 am, or even later. You can also plan the first day for Wednesday or Thursday since the millennials are also productive later on, not only throughout the day but during the entire week.

The best way is to allow them to have flexible hours permanently. This means they will not have a fixed time when to come to work and when to leave. Allow them to work as they see fit.

Introduce the entire team

Even though the new hire will meet only with a few team members on work-related issues, introduce the entire team during onboarding.

Millennials want to fit in with the team, talk to their colleagues about their free time, and feel that you care about them on a personal level. Work relations are vital to them.

If you want to strengthen the relationships, even more, assign a team member to the new employee during onboarding to help him or her with everything he or she needs.

Communication is key

Millennials’ requirements always include one thing: the feedback. Let them know what your expectations are in the first days and what the tasks and responsibilities of their new job will be.

Besides feedback, the sense of purpose is typical for all millennials. In order for their work to have purpose, they need to know every detail.

Don't forget to also discuss the corporate culture, i.e. company’s values, visions, processes, or habits. Explain everything in a clear and open manner.

When it comes to millennials, it's better to say more than to forget anything since it might happen that if the newcomer doesn't know how to do a certain thing, he or she fails your expectations.

Work-related discussions shouldn’t be exclusive to onboarding. Talk to your employees on a regular basis.

Give them career opportunities

You have already found out that it is flexibility, communication, and the sense of purpose that attracts the millennials. However, they also expect to grow professionally and acquire new skills constantly.

Explain to them from the very beginning where their career path can lead and what training and workshops they will attend.

Don’t hesitate to pay for online training for the newcomers from among the millennials. They are notorious for their every-day use of technologies to such an extent that 58% would rather lose their wallet than their phone.

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