How new technologies change the work of HR officers and other occupations

18.9.2020, 5 minutes read

Blockchain, artificial intelligence, Internet of Things, and extended reality are the technologies to be likely applied in the workplace to a great extent. Let's explore how they could change the work of HR officers and other occupations.

Imagine what your workplace might look like in ten years. Most likely it will be very different from what we are used to now. The changes will be primarily driven by new technologies, which are already here and still developing or awaiting an extended scope of application.

It’s just a matter of time before they become part of our daily lives just like the internet and smartphones.

Let’s explore the most promising technologies and what impact they could have on our way of work, especially on the HR segment.

Recruitment automation

According to LinkedIn, about 52% of HR officers say that the hardest part of their job was to find a suitable interview candidate among the talents. This could be easily solved by artificial intelligence.

In practice, a smart software could go through the talents’ portfolios and pick the ideal new member of your team. Such a selection process would be based on more than just a CV. Artificial intelligence can get all the relevant information from social media profiles and open databases.

A voice-controlled virtual assistant could provide the candidate with an introduction to the job and ask for further information to prepare materials for the HR manager required for the final interview. Furthermore, it could automatically record and process all candidate data.

Well-being & occupational health and safety

Smart devices can monitor the tiredness and stress level of the employees as well as blood oxygen level, quality of sleep, and breathing problems. This makes them an efficient tool to prevent serious diseases which contributes to better attendance and lower staff turnover.

These devices can also be a perfect tool to improve occupational health and safety, e.g. when a worker falls on site, his or her location will be sent to the emergency number and the incident can be easily recorded.

The Internet of Things extends the applicability of such devices even more. For instance, in case of microsleep of an operator or driver, the machines can be safely shut down or put into standby mode.

The work-related possibilities and combinations of smart technologies are countless even today, and their development will lead to exponential growth.

Faster candidate checks

Blockchain could be a solution for automated fact-checking of information provided by the candidate. This technology allows to create a perfectly secured database where anyone can add and check data.

In the HR and recruiting segment, this would significantly save the time spent on fact-checking of information from the CV. If universities or employers started to employ blockchain, falsifying degrees, certificates, and work records would be no longer possible.

Casual work and freelancing

Future generations will probably have a totally different perspective on what it means to be employed. Futurologists and economists predict that people and businesses will expect the employees to be more flexible and more agilely managed. 

Some typical jobs will be replaced by project teams formed and discharged for a specific task. Hiring independent contractors or casual workers for a short period of time via an app or web will be the future trend. Something similar to what we have already experienced with Uber or AirBnb.

Such an economic model could also require a global platform linked to the talent and worker databases all around the world with global job offers.

Sounds like science fiction? The biggest issue with putting such an idea into practice is the processing of the enormous amount of data. Nowadays, we hear about quantum computers that could, theoretically, ensure a superfast search of the records.

More efficient onboarding

With the competition of flexible firms with agile management, companies will be forced to make their onboarding process as efficient as possible. Jobs could be introduced to the new hires before the actual commencement of work.

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An app based on extended reality could give the new hire a virtual tour of his or her workplace and provide initial training, simulating real tasks and crisis situations with which the newcomer will have to deal.

A customer support specialist, who can train how to react to the most common clients’ questions given by a virtual client, can serve as an example.

Distant future?

Some of these solutions are already in use and the introduction of others is just a matter of the next few years. In order for the companies to stay competitive in the future, they should start to gradually implement innovative technologies in their processes.

Our YesElf onboarding platform, for instance, uses artificial intelligence and machine learning to track the user behavior in the app. Based on the data, it can propose the appropriate way of use of the software to be followed by other employees.

If you are interested in how it works, feel free to ask for a demo.

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