If you are still using outdated management, control, and education techniques instead of artificial intelligence and robots, it’s about time to make a change!
Digital transformation caused a significant shift in the talent management. Technologies, once referred to as from sci-fi movies, are nowadays a common practice for staff administration. What technologies do we have in mind?
1. Machine learning and artificial intelligence (AI)
Let’s be honest. AI has become the biggest trend over the last years not only in HR but in almost all software-employed branches. LinkedIn’s Global Talent Trends 2019 study shows that machine learning should not be marginalized but, on the contrary, it should be in center of our attention.
The results suggest that talent managers think that AI will mostly affect the recruitment of new talents (58%) and personal screening (56%). What does it mean in practice?
Not the headhunter but algorithms will hunt and sort the candidates, based on pre-defined rules. The measurement of candidates’ qualification and the overall fitness will no longer be in the hands of people but of the AI. This not a fantasy story, the list of companies employing AI for recruitment is becoming longer and longer.
The purpose of the AI, however, reaches far beyond. As well as the current support for candidates search and selection, you can benefit from AI as it sees into the future. Thanks to the current state analysis, the HR system can tell when, how many and what people will have to be hired in the near future.
The possibilities offered by the AI for talent management are still not over. AI can serve you also when it comes to staff training. Based on the data stored in the HR system, the AI can provide input information according to the employees’ needs and education level.
A newcomer will be provided with detailed instructions, but when it comes to transition to a new job within the organization, the system will not bother him or her with information of which he or she is very well aware and provides only relevant inputs.
Our 30-day free YesElf onboarding platform follows the same principle. All you need to do is fill out the form and we will design a personalized version of a software package to educate your staff a lot more efficiently.
Chatbots are no longer a brand-new concept, as they were introduced a few years ago, but they still have an important role in the talent management. In combination with AI, chatbots can answer frequently asked questions which can be time-consuming for the HR workers.
The answers to questions regarding salary, leave, health insurance, and social security are in most cases plain and brief, yet they vary for every employee. Therefore, chatbots are becoming a self-service support, providing accurate answers in real time and give the HR workers and managers more time to focus on more important tasks.
It is expected that chatbots, linked up to other corporate systems, become even more important in terms of possessing and spreading information. The future will certainly bring also voice search, similar to the common technology used in smartphones and Google, Amazon, or Apple communicators.
3. Extended reality (XR)
Virtual reality is mostly related to gaming, however, it can be utilized in various branches. In the HR management, it can serve as a perfect education aid.
On fictional scenarios, the staff can practice working on real cases without causing any damage if something went wrong.
Pilots and doctors have been training with XR for a couple of years now. It is used for jobs where even a small hesitation could have catastrophic consequences. Apart from the safety, staff training with virtual simulation has also another significant benefit, i.e. its low costs.
Extended reality can be utilized to acquaint the staff with the corporate culture. Virtual tour of the workplace can facilitate the workers’ engagement as they can comfortably get familiar with their new offices from their homes.
When they actually arrive to the office, there is smaller chance they get lost in the unknown location. Furthermore, it is likely they will remember more important things than which door leads to the restroom in the first hours in a new team.
A well-known brand using virtual gamification for staff education is KFC.
Walmart can serve as an example that virtual reality is not only attractive in the talent management but bears fruit. Walmart integrated VR into the staff education process to prepare the workers for stressful situations where fast decision making is necessary, such as Black Friday or thefts in shops.
The testing showed that employees with VR training were more efficient and remembered more information in the long term. In 2017, the training reached more than 140,000 associates.
Verizon company also trains its employees for handling difficult situations.
4. Other futuristic options
As smart technologies are increasingly affordable, it is just a matter of time when a smart watch becomes part of the staff onboarding. A smart watch can also provide much useful information which come in handy in the long term.
Biometrics has been used for employee identification for decades, from face recognition, fingerprint, to iris recognition. All of these methods could be replaced with smart watch which can monitor the staff attendance as well as the hearth rate.
This data can be used to identify the most stressful situations for workers. If the workers are under stress because they are not self-confident, it is the best time to prepare and train them for such situations.
Some of the mentioned options have been a common practice in the talent management for some time, yet they are totally unknown for HR departments in Slovakia. Modernization of HR sector is enormous, introducing more effective methods for recruitment, selection, record keeping, and the staff training.
It would be a pity if HR department ignored the global trends as they represent more effective processes and competitive advantage for your company. Start using advanced tools now!
Find out more about our YesElf onboarding platform, a substitute for face-to-face trainings. Your staff will learn to work with your in-house software in real time, sitting behind the desk without having to attend face-to-face trainings in the training rooms.